How to Access CITI Course Completion Certificates

Research Compliance

An aerial view of a college campus nestled in a forest with buildings and a large, grassy field, overlooking a body of water with fog in the distance.

Follow these instructions if you already have a CITI account that is affiliated with WWU and you need to access a course completion certificate. You can repeat the steps below at any time to access your completion certificates. 

Reminder! Make sure to save your Completion Certificate(s) as a PDF. We do not accept other formats. 

Step 1

Login to CITI using your WWU affiliated account.

Make sure to use the "login" option NOT "login through my organization."

Screenshot of CITI login portal

Step 2

Click "View Courses" for Western Washington University.

Screenshot of institutional courses menu

Step 3

On the "My Courses" page scroll down to the section of "Completed Courses." Select the appropriate course by clicking on the "View - Print - Share Record" button.

Screenshot of course record selection in CITI

Step 4

Locate "Completion Certificate." Click on "View / Print."

Screenshot of view/print button on CITI website

Step 5

Save your Completion Certificate as a PDF in your research files. 

You may be asked to provide a PDF of your Completion Certificate by WWU Research Integrity and Compliance Staff. Note that we only accept certificates as PDFs attached to emails, other formats will not be accepted (e.g. OneDrive or SharePoint links, JPEG or PNG files).